Support

Please let us know if there is any additional information you'd like to see on our FAQ or questions in general.

FAQ   Home

1. How do I get support for my account?
2. Is support free?
3. Does it cost anything to switch host providers from us to another?
4. How do I switch hosts to Netlogistiks?
5. Should I register a domain name before I sign up with Netlogistiks?
6. When is support available?

How do I get support for my account?

Please use the Contact Us link on the side menu. Or just E-mail us at support@netlogistiks.com.

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Is support free?

Yes.

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Does it cost anything to switch host providers from us to another?

No, its free. There is no minimum contract with our service.

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How do I switch hosts to Netlogistiks?

We recommend the following procedure of switching web hosts to eliminate any possible downtime:

Signup with Netlogistiks.
Upload your website and ensure that it is functioning properly on our network.
Transfer your domain name to our network (see below), if you have one.
Cancel your former hosting account.
If your domain name already exists it needs to be transferred to our network. This typically simply involves the modification of two pieces of information with your domain registrar, which tell it which hosting network to point your domain name to.

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Should I register a domain name before I sign up with Netlogistiks?

If you will be registering a domain for use on the Netlogistiks network, we strongly recommend signing up with our service before registering your domain. This will eliminate the need for a domain transfer. Click here for more info.

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When is support available?

7 days a week between the hours of 06:00 and 19:00 Pacific time.

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